This Privacy Policy (hereinafter the “Policy”) explains how Green Energy Allies (“GEA”, “we” or “us”) a company incorporated under the laws of Austria, and having its address at Tuchlauben 7a, 1010 Wien, Austria, collects, uses and discloses information about you when you use our website, https://gea.energy, and online services and/or when you use our mobile application and related services (referred to collectively hereinafter as the “Services”), when you interact with us as described below.

This Policy applies to all of our processing activities where we act as a data controller in the GEA ecosystem (hereinafter the “Ecosystem”).  If you reside within the European Union (EU) or European Economic Area (EEA), GEA will be the data controller responsible for processing your information.  See the Contact section of this Policy for details.  This Policy applies to the operations of GEA in the European Economic Area (EEA).  It gives you rights by operation of the EU GDPR.  If you live outside the EEA, GEA will make best efforts to give you a similar degree of protection over your privacy.

We may change this Policy from time to time at our sole discretion.  If we make changes, we will notify you by revising the date at the top of this Policy, and the updated Policy will be posted via a hyperlink at the bottom of our website homepage.  In some cases, we may provide you with additional notice (such as by adding a statement relating to Policy changes to our website homepage or by sending an email notification).  We encourage you to review this Policy whenever you access the Services to stay informed about our information practices and the choices available to you.  It is your obligation to periodically visit our website to review any changes that may be made to this Policy.  Your continued use of our Website and Services constitutes your agreement to be bound by our Policy and any changes to the Policy.  If you do not agree with this Policy, you are not authorized to use our website and your sole recourse is to not use our website or the Services.

For the purpose of the Policy:

• personal data means any information relating to you as an identified or identifiable natural person (“Personal Data”).  An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an online identifier or to one or more factors specific to your physical, physiological, genetic, mental, economic, cultural or social identity;

• processing means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Through this Policy, we inform you of our policies and procedures regarding the collection, use and disclosure of information through GEA network and any other features, applications, widgets or online services that are owned or controlled by GEA Ecosystem, as well as any information GEA collects offline in connection with the offered features and services. It also describes the choices available to you regarding the use of, your access to, and how to update and correct your personal information.

In addition, information that you submit to GEA in response to an email, request for information or other outreach to GEA, or through any GEA application processes, will also be treated in accordance with this Policy.

For the avoidance of doubt:

  • GEA does not rent or sell your personally identifiable information to third parties.
  • GEA does not share your contact information with other users or third parties without your consent.
  • Any personally identifiable information that you provide to GEA will be secured with industry standard protocols and appropriate technology.

We request you to ensure that all your information shared with us is accurate, correct and complete, at all times, and you must promptly inform us of any changes to your information which may impact your use of the GEA Ecosystem.  You understand that we shall not be liable or responsible for the authenticity of your information, or for any loss or damage that may occur to you or other third parties on account of the information being provided by you.

Data we collect automatically

We and our third party service providers, including analytics and third party content providers, may automatically collect certain information from you whenever you access or interact with this website, including your Internet Protocol address, your location (if you allow) or other unique device identifier for any device (i.e., computer, mobile phone, tablet, etc.) used to access the website, the browser and operating system you are using, the URL or advertisement that referred you to the website, your access times, areas within the Ecosystem that you visited, and the pages you have viewed directly before and after accessing the website, the search terms you entered into a search engine that led you to our website.  We may combine this automatically collected log information with other information we collect about you.  We may do this to improve the features of this website, and to improve marketing and analytics.

The technology used to collect information automatically may include the following:

Cookies.  We may use cookies, tracking pixels, and other tracking technologies on our website to help customize the Ecosystem and improve user experience.  When you access this website, your personal information is not collected through the use of tracking technology.  Most browsers are set to accept cookies by default.  You can remove or reject cookies, however, doing so will affect the availability and reduce the functionality of the website.

Website Analytics.  We may also partner with selected third-party vendors such as Google Analytics, in order to allow tracking technologies and remarketing services on the website through the use of first party cookies and third-party cookies, to, among other things, analyze and track users’ use of this website, determine the popularity of certain content and better understand online activity.

When registering on our website, you may be asked to enter:

  • contact information and personal details, such as your name, residential, business and postal addresses, telephone number, email address, and family details such as name of your spouse, partner or children;
  • profile information, such as the username and password you establish with the Services;
  • demographic details, such as date of birth, country of citizenship and/or country of residence, marital status;
  • information about source(s) of income; and supporting documentation that you choose to submit (e.g., tax forms, tax returns, pay stubs, financial account statements, and information about your financial assets and liabilities);
  • government-issued identification (to the extent permitted under applicable law), such as a national identification number (e.g., a Social Security Number, tax identification number, or passport number), state or local identification number (e.g., a driver’s license or any other government-issued identification number), a copy of your government-issued identification card and related government issued photographs;
  • information about your investment experience and preferences, such as investment objectives, investment experience, liquidity needs, and risk tolerance;
  • financial and payment information, such as your bank accounts you may use to source your investment funds, other related payment information and the addresses you may use to receive your GEA DI’s and revenue payout DI’s, if any;
  • information about your relationship to a company, such as your current occupation, job title and whether you are a beneficial owner or authorized signatory of the legal entity using the Service;
  • feedback and correspondence, such as information you provide when you request information from us, receive customer support, or otherwise correspond with us, including by interacting with our pages on social networking online sites or Services;
  • marketing information, such as your preferences for receiving marketing communications and details about how you engage with our marketing communications;
  • information about the transactions you make on our Services, such as the name of the recipient, your name, the amount, and/or timestamp;
  • employment information such as job title, and/or description of role;
  • social media information such as username or handle, preferences; and
  • other information you choose to provide.

We may also collect Personal Data from third party partners and public sources as required or permitted by applicable law, such as public databases, credit bureaus, ID verification partners, resellers and channel partners, joint marketing partners, and social media platforms.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information.  While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.  Any information disclosed online is vulnerable to interception and misuse by unauthorized parties.  Therefore, we cannot guarantee complete security of the provided personal information.

We do not ask for your private keys, payment information or wallet data files in an email, text or any other form of communication that we use to contact you.  Please always check that any website on which you are asked for financial or payment information in relation to GEA Ecosystem is operated by us.  If you do receive a suspicious request, do not provide your information and report it by contacting one of our representatives as set in this Policy.  You are responsible for keeping your account password, wallet private key, seed phrase, passwords safe and secure.  Do not share those with anyone.  If there is an unauthorized use or any other breach of security involving your information, you must notify us as soon as possible.

  1. Rights for EU Residents 

You have certain rights with respect to your Personal Data as set forth below. 

  • Access:  you can request more information about the Personal Data we hold about you.  You can also request a copy of the Personal Data.
  • Rectification:  if you believe that any Personal Data we are holding about you is incorrect or incomplete, you can request that we correct or supplement such data.  You can also correct some of this information directly by logging into your service account.  Please contact us as soon as possible upon noticing any such inaccuracy or incompleteness.
  • Objection:  you can contact us to let us know that you object to the collection or use of your Personal Data for certain purposes.
  • Restriction of Processing:  you can ask us to restrict further processing of your Personal Data from the Website.  HOWEVER, WHEN INTERACTING WITH THE BLOCKCHAIN, AS IT IS A PUBLIC DECENTRALIZED NETWORK, WE WILL NOT BE ABLE TO PREVENT EXTERNAL PARTIES OR GEA FROM PROCESSING ANY PERSONAL DATA WHICH HAS BEEN WRITTEN ONTO THE  BLOCKCHAIN.  WE WILL USE OUR REASONABLE ENDEAVOURS TO ENSURE THAT ALL PROCESSING OF PERSONAL DATA HELD BY US IS RESTRICTED, NOTWITHSTANDING THIS, YOUR RIGHT TO RESTRICT TO PROCESSING MAY NOT BE ABLE TO BE FULLY ENFORCED.
  • Portability:  you have the right to ask for a copy of your Personal Data in a machine-readable format. You can also request that we transmit the data to another entity where technically feasible.
  • Withdrawal of Consent:  if we are processing your Personal Data based on your consent (as indicated at the time of collection of such data), you have the right to withdraw your consent at any time.  Please note, however, that if you exercise this right, it may limit your ability to use some/ all the features on the Platform and you may have to then provide express consent on a case-by-case basis for the use or disclosure of certain of your Personal Data, if such use or disclosure is necessary to enable you to utilize some or all the features on the Platform.
  • Deletion:  you can request that we erase some or all of your Personal Data from our website and Ecosystem.  HOWEVER, WHEN INTERACTING WITH THE BLOCKCHAIN WE MAY NOT BE ABLE TO ENSURE THAT YOUR PERSONAL DATA IS DELETED.  THIS IS BECAUSE THE BLOCKCHAIN IS A PUBLIC DECENTRALIZED NETWORK AND BLOCKCHAIN TECHNOLOGY DOES NOT GENERALLY ALLOW FOR DATA TO BE DELETED AND YOUR RIGHT TO DELETION MAY NOT BE ABLE TO BE FULLY ENFORCED. IN THESE CIRCUMSTANCES WE WILL ONLY BE ABLE TO ENSURE THAT ALL PERSONAL DATA THAT IS HELD BY US ON THIS WEBSITE IS PERMANENTLY DELETED.

You may, at any time, review or change the information in your account or terminate your GEA account by (i) logging into your account settings and updating it, and (ii) contacting us using the contact information provided below.  Upon your request to terminate your account, we will deactivate or delete it and the related information from our databases.  However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms and Conditions and/or comply with legal requirements.

Right to File Complaint:  you have the right to lodge a complaint about our practices with respect to your Personal Data with the supervisory authority of your country or EU Member State.

Transferring data outside of EU

GEA protects personally identifiable information from residents of the European Union, other European Economic Area countries, and Switzerland in accordance with applicable law (including, as applicable, reliance upon your consent and EU-approved standard contract clauses).  When you use our website, some of your personal data may be transferred to other companies outside the European Economic Area (EEA) in countries that do not have equivalent data protection laws to the EEA.  We may also engage service providers for the purposes detailed above that are located outside the EEA.  We take steps to ensure your personal data is safe and secure when transferring it outside of your country of residence.  In particular if the recipient is in a country that is not subject to an adequacy decision issued by the European Commission, we may enter into the “standard contractual clauses” with the recipient.  These are contractual clauses that contain standard commitments approved by the EU Commission protecting the privacy and security of the information transferred.

Legal and regulatory compliance

Some of our Services are subject to laws and regulations requiring us to collect and use your personal identification information, formal identification information, financial information, transaction information, employment information, online identifiers, and/or usage data in certain ways.

We must identify and verify customers using our Services in order to comply with anti-money laundering and terrorist financing laws across jurisdictions.  In addition, we use third parties to verify your identity by comparing the personal information you provided against third-party databases and public records.

We may require you to provide additional information which we may use in collaboration with service providers acting on our behalf to verify your identity or address, and/or to manage risk as required under applicable law. If you do not want to have your personal information processed for such purposes, then we shall terminate your account as we cannot perform the Services in accordance with legal and regulatory requirements.

We handle sensitive information, such as your identification and financial data, so it is very important for us and our customers that we are actively monitoring, investigating, preventing and mitigating any potentially prohibited or illegal activities, enforcing our agreements with third parties, and/or violations of our posted user agreement or agreement for other Services.  We collect information about your account usage and closely monitor your interactions with our Services.  We may use any of your personal information collected on our Services for these purposes.  The consequences of not processing your personal information for such purposes is the termination of your account as we cannot perform our Services in accordance with our terms.

Network security and optimization

We process your personal information in order to enhance security, monitor and verify identity or service access, combat spam or other malware or security risks and to comply with applicable security laws and regulations.  The threat landscape on the internet is constantly evolving, which makes it more important than ever that we have accurate and up-to-date information about your use of our Services.  Without processing your personal information, we may not be able to ensure the security of our Services.

We also process your personal information to better understand the way you use and interact with our Services.  In addition, we use such information to customize, measure, and improve the Services and the content and layout of our website and applications, and to develop new services.  Without such processing, we cannot ensure your continued enjoyment of our Services.  Our basis for such processing is based on legitimate interest and to enhance your website experience.  Based on your communication preferences, we may send you marketing communications to inform you about our events or our partner events; to deliver targeted marketing; and to provide you with promotional offers based on your communication preferences.  We use information about your usage of our Services and your contact information to provide marketing communications. You can opt-out of our marketing communications at any time.

If you are a current customer residing in the EEA, we will only contact you by electronic means (email or SMS) with information about our Services that are similar to those which were the subject of a previous sale or negotiations of a sale to you.  We will contact you by electronic means for marketing purposes only if you have consented to such communication.  You may opt-out of further processing for purposes of direct marketing, at any time and free of charge (e.g., newsletters).

We will not use your personal information for purposes other than those purposes we have disclosed to you, without your permission.  From time to time we may request your permission to allow us to share your personal information with third parties.  You may opt out of having your personal information shared with third parties or allowing us to use your personal information for any purpose that is incompatible with the purposes for which we originally collected it or subsequently obtained your authorization.  If you choose to so limit the use of your personal information, certain features or our Services may not be available to you.

Cookies

When you visit the GEA website, we obtain certain information by automated means, such as cookies.  A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to identify the visitor’s browser or to store information or settings in the browser.  GEA uses these automated technologies to collect information about your equipment, browsing actions and usage patterns.  The information we obtain in this manner may include your IP address, identifiers associated with your devices, types of devices connected to our services, web browser characteristics, device characteristics, language preferences, referring/exit pages, clickstream data, and dates and times of visits to our website.

The information we collect through cookies and similar technologies helps us (i) remember your information for future use of the website; (ii) understand how you use and interact with our website; (iii) measure the usability of our website and the effectiveness of our communications; and (iv) otherwise manage and enhance our website, and help ensure it is working properly.  Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies.  In the even that you will decline all cookies you may not be able to use all of the features of our website.

GEA uses the “Google Analytics” service provided by Google Inc.  This service analyses the use of the GEA website by its visitors and collects statistical data about user behavior.  The data Google collect is made anonymous.  Google Analytics collects for example the number of visits per page, how long visitors stay on a page, the countries where these visitors come from and the pages clicked.  We use this service in order to improve our website and Ecosystem.  Google Analytics carries out this analysis using cookies.  GEA has entered into a processor agreement with Google.  Google does not use any of this data for its own purposes.

Data collected automatically

GEA will also retain data automatically collected either generated by the use of the website or from the website infrastructure itself (for example, the duration of a page visit) for internal analysis purposes.  This data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.  Hence, this kind of data collected via technical means such as cookies, webpage counters and other analytics tools is normally kept for a period of up to one year from expiry of the cookie.

Contact Us

We are always happy to be provided with constructive feedback from our fans.  If you have questions or concerns regarding this Policy, or if you have a complaint, you should first contact us at: office@gea.energy

Thank you.